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【412大小姐說展柜】被歐美的手表展柜客戶震驚了

我們工廠生產(chǎn)銷售的展柜和道具,在打包出廠以前,先在工廠內(nèi)部試運轉(zhuǎn)24-48小時,確定問題才會打包裝集裝箱(或者專車物流)發(fā)貨。


去年,我記得是7月份前后,德國的某家手表品牌公司向我們訂購了200套手表陳列道具和一批手表展柜,用于實體店陳列擺放。對方是來我們東莞工廠先考核過的,因此這筆交易進行得很順利。


回去后大約1周時間,客戶就下了訂單過來,下了訂單之后,因為是2種不同的產(chǎn)品,就預(yù)付了2次貨款,每一筆都是80%,他說,從來沒有供應(yīng)商是這樣付款的,最多是預(yù)付30%的貨款,甚至許多中國企業(yè)都不需要定金就安排給他們生產(chǎn)。


我明白改變流程總是困難的,但是還好,我們有過硬的技術(shù)和品質(zhì),公道的價格,最終也是讓客戶在看廠一次之后,就下了訂單制作。


像許多大公司,他們收不收定金,或者是只收一點點定金當(dāng)然沒問題,不影響他們公司運轉(zhuǎn),但在我們這樣的中小工廠的話,資金周轉(zhuǎn)非常困難,客戶也告訴我說,考慮到我們資金周轉(zhuǎn)的問題,愿意同意我們的付款方式,這也是對我們展柜工廠一個極大的信任。


展柜和道具制作完成了,客戶派了人上門驗貨,驗貨完畢后寫了驗收單,是他們公司統(tǒng)一的單據(jù),我也沒看懂,既然通過了,就把單據(jù)放在包裝箱里面一同打包。


現(xiàn)在就到了出貨打款的時候,我還沒給他們發(fā)郵件,這時,郵箱里突然跳動起來一封新的郵件,原來是尾款已經(jīng)匯了,讓我注意查收。我感到很欣喜,雖然出貨收錢是天經(jīng)地義,但是吧,人家是甲方,我還是改變不了這種“奴性”啊,收到尾款開心的不得了。


對方匯了款,還跟我表示“THANKS”謝謝,這讓我更加拘束了,其實應(yīng)該是我謝謝他們才對,把訂單給我們做。


這時,我又收到對方的郵件:“運輸?shù)礁劭诘馁M用是多少”,經(jīng)過深思且熟慮之后,我回復(fù)對方:“500元人民幣怎么樣”? 正常這么多貨要運輸幾次,才能到港口,費用應(yīng)該在3000左右,但是我不好意思開口,說免費呢又不行,第二天,就收到他回復(fù)。


“是不是因為是首次合作,所以給予了優(yōu)惠”


我還沒懂他的意思,捉摸不透。


接著他郵件中寫道:“感謝貴公司的特別優(yōu)惠,下次可以要求全額更高的運輸費”


我真是誠惶誠恐,如果是國內(nèi)的客戶,優(yōu)惠了車費都求之不得呢,也從來不會有一句謝謝,都是默認這筆運費就應(yīng)該免費。


Before our display stands and props are packed and shipped out of the factory, they undergo a trial operation for 24 to 48 hours to ensure there are no issues. Only then are they packaged and loaded into containers (or sent via specialized logistics).


Last year, around July, a German watch brand company placed an order with us for 200 sets of watch display props and a batch of watch display stands for their physical store displays. The client had previously visited our factory in Dongguan for an audit, so the transaction proceeded smoothly.


About a week after their visit, the client placed the order. Since the order included two different products, they made two prepayments, each at 80% of the total cost. He mentioned that he had never encountered a supplier who required such a high prepayment; typically, suppliers ask for only 30%, or sometimes none at all.


I understand that changing processes can be difficult, but fortunately, we have solid technology, high-quality products, and fair prices, which ultimately led the client to place the order after a single factory visit.


For many large companies, whether they receive a deposit or only a small one doesn't affect their operations. However, for a small to medium-sized factory like ours, cash flow is a significant concern. The client acknowledged this and agreed to our payment terms, showing great trust in our display stand factory.


Once the display stands and props were completed, the client sent someone to inspect the goods. After the inspection, they filled out an acceptance form, which I couldn't fully understand, but since it was approved, I placed the form inside the packaging boxes.


Now it was time to ship the goods and receive the final payment. Before I could send an email, a new message appeared in my inbox: the final payment had already been transferred, and I was asked to check the receipt. I was delighted, though receiving payment upon shipment is standard practice. Nevertheless, as the supplier, I still feel a sense of subservience and was extremely pleased to receive the final payment.


The client also thanked me, saying "THANKS," which made me feel even more constrained. In reality, I should be thanking them for giving us the order.


Then, I received another email from the client asking about the cost of transporting the goods to the port. After careful consideration, I replied, "How about 500 RMB?" Normally, transporting such a large quantity of goods to the port would cost around 3000 RMB, but I hesitated to quote the full price. Saying it was free was also not an option. The next day, I received his response.


"Is this a special discount because it's our first collaboration?"


I wasn't sure what he meant and found it hard to interpret.


He continued in his email: "Thank you for your company's special discount. Next time, we can request a higher transport fee."


I was truly humbled. If it were a domestic client, they would be grateful for any transportation fee discount and would never expect a thank you. They usually assume that the transportation fee should be free


我是展柜大小姐章婭妮,來自東莞鑫峰展柜廠,30年來我們廠只做類似于卡地亞珠寶這樣的奢侈品展柜和道具。


100多個國內(nèi)外品牌授權(quán)我們廠制作展柜和道具,雖然我們貴一點,但是品質(zhì)堪比卡地亞。


既能做鐘表、珠寶、博物館等展柜,又能做陳列道具的工廠,這樣的工廠,在國內(nèi)沒有第二家。


我已經(jīng)用自己的姓名“章婭妮”注冊了展柜品牌,這代表了我此生不轉(zhuǎn)行。


做了不稱心的展柜,應(yīng)該來鑫峰廠試試。


手機/微信:17688026138


聯(lián)系人:章婭妮


地址:中國廣東省東莞市企石鎮(zhèn)永發(fā)工業(yè)區(qū)環(huán)企大道42號之一


I am Ms. Zhang Yani, from Dongguan Xinfeng Showcase Factory. For 30 years, our factory has only made luxury showcase and props similar to Cartier jewelry.


More than 100 domestic and foreign brands authorize our factory to make display cases and props, although we are a little more expensive, but the quality is comparable to Cartier.


Both can do watches, jewelry, museums and other display cases, but also can do display props factory, such a factory, there is no second in the country.


I have registered the showcase brand with my own name "Zhang Yani", which means that I will not change my career in this life.


Do not satisfactory display case, should come to Xinfeng factory to try.


Tel/wechat: 17688026138


Contact: Zhang Yani


Add: No. 42 Huanqi Road, Yongfa Industrial Zone, Qishi Town, Dongguan City, Guangdong Province,China.

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