外貿(mào)公司是否有這樣的擔(dān)憂，我有訂單，找供應(yīng)商工作，但是又怕供應(yīng)商根據(jù)一些logo或者蛛絲馬跡搶了我的客戶？或者是客戶要看廠，帶客戶去工廠了，工廠的人趁機(jī)塞聯(lián)系方式給客戶，或者是客戶私底下聯(lián)系了工廠，這種類似于“搶客戶”的事情每天都發(fā)生著。

去年我也聽一個(gè)外貿(mào)公司的業(yè)務(wù)員講過，她那天帶一個(gè)韓國(guó)客戶去到工廠，這家廠還是他們做過貨的工廠參觀，他們?cè)跁?huì)議室坐下，她去隔壁上個(gè)洗手間的間隙，工廠的老板就遞了一張名片給客人，這還是后來她送客戶走的時(shí)候，客戶把名片遞給她才知道的。

她心里很受傷，因?yàn)樗呛芟嘈胚@個(gè)老板的，沒想到他能這么做，人和人之間的信任呢？

聽到這里，我才明白過來，原來還有這樣的人啊，這社會(huì)，真是利益當(dāng)先。還聽到一個(gè)客戶跟我說深圳有一家XXX工廠總喜歡在外貿(mào)公司出貨后在貨柜里面撒名片，放產(chǎn)品冊(cè)，手腳很不干凈，行業(yè)里臭出名了，大家都不敢下單給他了，只要他一拿單，就開始搜索logo聯(lián)系對(duì)方，簡(jiǎn)直了。

我還從來不稀罕這樣干，因?yàn)榭蛻粽娴奶嗔?，從小我們接受的價(jià)值觀和教育都不允許，我心里過不去這道坎，但是我覺得深層的原因，或許還是因?yàn)槲也蝗卞X，至少?zèng)]那么缺錢，也不缺訂單，更加不屑于去搶客戶了，這傳出去名聲多不好，我章婭妮還用名字注冊(cè)了20類和35類商標(biāo)，我好好干，我這商標(biāo)以后還價(jià)值千金呢。

而且我時(shí)時(shí)刻刻約束著自己，正心正念做事，誠(chéng)心誠(chéng)意做人。

每一個(gè)客戶都來之不易，開發(fā)一個(gè)新客戶的成本、時(shí)間、精力可比維護(hù)一個(gè)老客戶高多了，無論對(duì)方是貿(mào)易公司還是終端客戶，只要他們有需求就是我們工廠的客戶。與其花時(shí)間去搶別人的客戶，不如聚焦好自己的產(chǎn)品品質(zhì)，開發(fā)好自己的客戶，全世界的業(yè)務(wù)根本是做不完，客戶也服務(wù)不完，有必要搶嗎？

我們展柜廠30多年了，積累的國(guó)內(nèi)外100多個(gè)品牌客戶，論訂單，不愁，接下來要逐步對(duì)標(biāo)大品牌展柜、陳列道具的品質(zhì)與設(shè)計(jì)感，夯實(shí)百?gòu)?qiáng)品牌的供應(yīng)商地位。讓客戶有大品牌的展示效果和高性價(jià)比，成為展柜、陳列道具的一線網(wǎng)絡(luò)品牌。

有2個(gè)香港的貿(mào)易公司合作4-5年了，來工廠的次數(shù)寥寥無幾，而且每個(gè)月都能出1條柜，我們每一次出貨就是能做到讓他信任、放心、省心，幾年沒出過意外。

做了不稱心的展柜，應(yīng)該來鑫峰廠試試。

In the world of international trade, trading companies often express concerns about the potential for suppliers to usurp their clients. Despite securing orders and working with suppliers to fulfill them, there is a fear that suppliers might leverage logos or subtle cues to establish direct contact with the client, effectively bypassing the trading company. This risk becomes particularly pronounced when clients visit factories, as there have been multiple instances where factory personnel seized opportunities to hand out their contact details to clients or establish covert lines of communication. Such "client poaching" incidents happen frequently within the industry.

Last year, I heard from a sales representative at a trading company about an incident with a Korean client visiting a partnering factory. During a brief absence to use the restroom, the factory owner presented a business card to the client. She only found out later when the client handed the card back to her upon leaving. The event left her profoundly hurt, especially given her implicit trust in the factory owner. It brought into question the essence of trust in business relations.

This story made me realize that such individuals exist, driven by personal gain. Another client shared that a particular factory in Shenzhen has gained a notorious reputation for slipping business cards and product brochures into shipping containers after a trading company dispatches goods. They would also search for the logo post-order to contact the buyer directly. This behavior has resulted in lost orders for the factory due to its poor reputation.

I have never engaged in such practices because there are ample clients available, and my upbringing and education instilled values that prohibit such actions. Additionally, I do not feel compelled to resort to client poaching due to a stable financial situation and sufficient orders. Moreover, it would damage my reputation, which is vital to me. I have registered trademarks under classes 20 and 35 in my own name and am committed to building a reputable brand that will hold significant value in the future.

I consistently uphold principles of integrity and sincerity in all my endeavors. Acquiring each client requires considerable effort, time, and resources, far more than maintaining an existing relationship. Therefore, whether they are trading companies or end customers, as long as they have a demand, they are our clients. Instead of wasting time trying to steal clients from others, it is more beneficial to focus on enhancing product quality and developing new customer relationships. There is an inexhaustible amount of business worldwide; engaging in unnecessary competition is counterproductive.

Our exhibition cabinet factory boasts over three decades of experience and serves more than 100 brands both domestically and internationally. We aim to benchmark ourselves against leading brands in terms of display cabinet quality and design, reinforcing our position as a top-tier supplier for these brands. Our objective is to provide clients with high-quality displays and cost-effective solutions, positioning us as a leading online brand in the exhibition cabinet and display fixture industry.

We have maintained partnerships with two Hong Kong-based trading companies for four to five years, during which factory visits have been infrequent. Nonetheless, we manage to ship a container load each month, earning their trust through reliability, peace of mind, and efficiency, with no major issues arising over the years.

For those who have been dissatisfied with previous exhibition cabinets, we invite you to try Xinfeng Factory