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3月19號在小紅薯一個客戶給我留言:
“展柜出口運費會不會讓很多海外客戶望而卻步?”
我看了眼她的IP地址確實是在美國,很多像這樣在海外的客戶無論是華人還是外國人都有實際的采購需求,他們在海外也是開珠寶零售店的,到一定時間就需要更換裝修更換珠寶展柜和陳列道具。
我一直認為現(xiàn)在物流系統(tǒng)這么發(fā)達,不會再有人擔(dān)心這種運輸問題了。往往就是這樣,慣性害死人,我以為的只是我以為,要站在客戶的角度上去考慮問題。生產(chǎn)工廠在中國東莞,但是客戶所在地是在美國,她也是第一次制作,自然會有很多顧慮,首先擔(dān)心的就是運輸問題,無論工廠做的好不好,要先能運輸?shù)娇蛻舻昀铩?/span>
2020年,有一批珠寶展柜發(fā)到菲律賓的,王小姐是廣東人很早之前到菲律賓去開珠寶店,她們家據(jù)說也是世代做珍珠、彩寶這一塊。她是屬于老店開了10年,現(xiàn)在要在商場里面開一家新店,新店的設(shè)計方案也由當?shù)氐脑O(shè)計師出好了,客戶就拿著圖紙找了當?shù)氐难b修公司。
裝修公司可以起到什么作用呢?我真不建議大家做“全包”,現(xiàn)在都是大家各自做自己擅長的部分,最終要把呈現(xiàn)效果做到最佳。裝修團隊他們可以把現(xiàn)場的基裝、天花、地面、隔墻、水、電路都做好,但是店鋪里面的軟裝部分是沒辦法在現(xiàn)場生產(chǎn)的,例如沙發(fā)、地毯、木作墻柜、珠寶展柜、櫥窗、門窗等等這些有很多特殊性都要在工廠制作好運過去。
所以客戶就單獨找到生產(chǎn)展柜的工廠,我們鑫峰展柜廠就是一家成立了30多年,而且都是生產(chǎn)類似于卡地亞、寶格麗這樣的奢侈品展柜和陳列道具的工廠。王小姐當時也是通過網(wǎng)絡(luò)跟我溝通,發(fā)了效果圖給我看,她看了我很多的視頻,那跟中了毒一樣,不下單都不行,當然啦,我也是一直正心正念對待客戶,我們提供的好服務(wù),遠比你想象的要好的多,在我們廠制作過展柜的客戶就深有同感。
全款下單大約30天之后,20多米柜臺就已打包好,這時有兩個選擇,客戶可以選擇讓我來替她找貨代(我廠也有長期合作的貨代公司),他們公司就很熟悉我廠里這種貨物的特殊性,不容易被海關(guān)扣下,還有一個選擇就是客戶自己找貨代,她也有其他采購的裝修材料要一起運,兩種方法都可行,最后我是把展柜做好出口包裝送到她指定的港口倉庫,差不多到這就結(jié)束了。
其實全程都是物流公司在起作用,而且船運費是便宜的不行,只占制作費用和裝修費用的很小部分,不妨找鑫峰展柜廠小試一單,遠比你想象中還要簡單可靠。
On March 19th a client at Xiao Hongshu, a APP in China, left me a message:
“Will the export freight of display cases deter many overseas customers?”
I took a look at her IP address, which is indeed in the United States. Many customers like this overseas, whether they are Chinese or foreigners, have actual purchasing needs. They also open jewelry retail stores overseas, to a certain time will need to replace decoration replacement jewelry display cabinets and display props.
I always thought that now the logistics system is so developed, no one will worry about this kind of transportation problem. Often is like this, inertia killed people. I thought is only I thought. We need to stand in the customer's perspective to consider the problem. The production plant is located in Dongguan, China, but the customer is located in the United States. It is also her first time producing. Naturally, she will have many concerns. The first concern is the transportation problem, regardless of whether the factory is doing well or not, it should be shipped to the customer's store first.
In 2020, a group of jewelry display cases were sent to the Philippines. Ms. Wang, who is from Guangdong Province, went to the Philippines a long time ago to open a jewelry store. It is said that her family has been making pearls and colored jewelry for generations. She belongs to the old store opened for 10 years, and now to open a new store in the mall, the design of the new store by the local designer out. The client took the drawings to find the local decoration company.
Decoration company can play what role? I really do not recommend to do “All-inclusive”. Now everyone do their own good parts, and ultimately have the best performance. The decoration team could finish the basic installation, ceiling, floor, partition wall, water and electric circuit on the spot, but the soft installation part inside the shop could not be produced on the spot, such as sofa, carpet, wooden wall cabinets, jewelry display cabinets, windows, doors and windows, etc. . These have a lot of particularities so they need to make in the factory and deliver.
So the customers find the factory which produces the display case separately. Our Xinfeng Display Case Factory is a factory which has been established for more than 30 years, and we are factory that produce luxury display cases and display items like Cartier and Bulgari. At that time, Miss Wang also communicated with me through the Internet and sent me a rendering. She had seen many of my videos, and it was like being poisoned. She could not but place an order. Of course, I had always treated my clients with integrity, the good service we provide is much better than you think. The customers who have made the display case in our factory feel the same way.
About 30 days after the order, more than 20 meters counter has been packed. At this time there are two options, customers can choose to let me find forwarders for her (our factory also has long-term cooperation forwarders) , their company is already very familiar with the particularities of this kind of goods in our factory. It was not easy to be detained by the customs. Another option was for the customer to find a forwarder herself. She also had other decoration materials that she purchased to ship together. Both methods were feasible. Finally, I finished the display case for export packing and sent it to her designated Port Warehouse, which was almost finished.
In fact, the entire process is the role of logistics companies, and shipping costs are cheap, only a small part of the production costs and decoration costs. How about finding a small trial in Xinfeng Display Factory , it's much simpler and more reliable than you think.
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