昨天下午，廣東的陳小姐發(fā)來表揚說:

“大小姐，開業(yè)兩天比較忙沒來得及謝謝你。辛苦你和你的同事這段時間的對接，讓我們這邊可以七夕當日順利開業(yè)。

橢圓柜的效果很好，很多客戶都說好看，非常感謝了，感謝您和您的同事”

制造質(zhì)量高的展柜，是會得到大家的一致好評，這就跟好吃的美食、好聽的音樂是一樣的，好就是好，沒有爭議。如果不好的產(chǎn)品，硬要客戶和甲方說它好，我想這個程度可想而知有多難。

陳小姐的店鋪已經(jīng)是第三家分店，前面開的兩家在當?shù)囟加?0年的口碑沉淀，非常了不得。從30年前打金店開始做零售到擁有自己的品牌。

3個月前開始設(shè)計這家店鋪，一直是她自己親自設(shè)計把關(guān)圖紙，圖紙就改了好幾稿，圖紙定下來預備施工，找了另外一家深圳的展柜廠，價格雖比我便宜，但是她最終還是選擇了我。

圖紙和細節(jié)確定好，下單到我們工廠是6月底的時候，生產(chǎn)過程其實并不順利，柜子是橢圓形狀，尤其難做。試了2次五金和玻璃的縫隙總是那么大，甚至是有些合不上，我?guī)捉行┍罎?，看著交期（指定是七夕開業(yè)）越來越近，那幾天夜里睡覺都睡不著。

那要怎么辦呢？按照我的性格，是不可能粗制濫造的交貨給客人的，哪怕付出更多成本都要達到我們出廠的標準。有些同事勸我，既然時間來不及，這樣湊合著也能交給他使用的，不影響開業(yè)最重要，現(xiàn)在去重做要雙倍的造價，時間上不一定來得及，他能這么說也是對的，如果不能開業(yè)損失更加嚴重。

糾結(jié)了一會，我們內(nèi)部就趕緊召開了一個會議，和供應商聯(lián)系，該加急重做的就要重做，廠里內(nèi)部要協(xié)調(diào)下其余訂單的出貨時間把它們給延后2天，當然員工是不樂意了，重復的活誰都不愿意干，但是我也得硬著頭皮讓同事配合。

為了這2天交期準時，幾乎是蹲到了供應商的門口，他們制作的工序我們都把關(guān)著，定制的產(chǎn)品都想流程化，但是流程之外也會出現(xiàn)問題，特殊情況特殊對待。好不容易把貨交出去了，運送到現(xiàn)場，貨品安全抵達，預備想在七夕前兩晚把柜子組裝好。

因為現(xiàn)場的裝修不是我們工廠去施工的，墻上幾個壁龕圓弧的角度是他們手工做的跟我們機器激光出來的不同，現(xiàn)場2師傅又搞不定，到第二天上午了，又趕緊從工廠調(diào)主管過去處理?？腿诉@天是試營業(yè)，一邊是空空如也的壁龕，一邊是要試營業(yè)開門做生意。十萬火急的情況，我就在現(xiàn)場蹲守了一天看我們同事是怎么解決這些情況。

每經(jīng)歷一次，就成長一次，還好是順利開業(yè)，一刻鐘都沒延誤。

Yesterday afternoon, Ms. Chen from Guangdong sent a commendation saying:

‘Madam, I was quite busy during the first two days of opening and didn’t get a chance to thank you. Thank you and your colleagues for your hard work during this period, which allowed us to open smoothly on Qixi Day.

The effect of the elliptical cabinets is excellent; many customers have commented on how good they look. I am very grateful to you and your colleagues.’

Manufacturing high-quality display cabinets will naturally garner unanimous praise, much like delicious food or beautiful music – excellence is universally recognized. It would be unimaginably difficult to force customers and clients to praise a subpar product.

Ms. Chen's store is her third branch, with the previous two stores having established a solid reputation over 30 years. It’s impressive that she has evolved from a goldsmith shop into a brand with its own identity over the past three decades. The design process for this store began three months ago, and she personally oversaw the design and revision of the drawings herself. After several drafts were finalized, she engaged another display cabinet manufacturer in Shenzhen, who offered a lower price than ours, but ultimately chose us.

The order was placed at our factory at the end of June. However, the production process was not smooth, as the cabinets were elliptical and thus particularly challenging to manufacture. We encountered issues twice with the gaps between the metal frames and glass being too wide, even to the point where some parts wouldn't fit together. With the deadline (the store had to open on Qixi Day) approaching, I felt almost overwhelmed, barely able to sleep at night.

What could we do? Given my nature, delivering substandard products to clients was out of the question. Even if it meant incurring higher costs, we had to meet our factory's quality standards. Some colleagues suggested that since time was tight, it might be acceptable to deliver the cabinets as they were, prioritizing the store's opening. They argued that redoing the work would double the cost and might still not meet the deadline, which would result in greater losses.

After some deliberation, we held an internal meeting and contacted suppliers to expedite the remanufacturing process, delaying other orders by two days. Of course, employees were reluctant, as no one enjoys repeating tasks, but I had to insist on their cooperation.

To ensure timely delivery, we stayed closely involved with every step of the suppliers' processes. Although we strive for standardization in our custom products, sometimes issues arise outside of the usual procedures, requiring special handling. Eventually, the goods were delivered safely and arrived at the site, where we aimed to assemble the cabinets two nights before Qixi Day.

Since the interior decoration was not done by our factory, there were discrepancies between the handcrafted arches in the wall niches and our machine-made components. The on-site workers couldn’t resolve these issues by the next morning, so we urgently dispatched a supervisor from the factory to handle them. On the day of the soft opening, one side of the store featured empty niches while the other was ready to welcome customers. In this urgent situation, I stayed on-site all day to oversee how our colleagues resolved these issues.

Each experience brings growth, and thankfully, the opening proceeded without any delay.'

This experience highlights the importance of perseverance, attention to detail, and a commitment to quality, even when faced with challenging circumstances.

我是展柜大小姐章婭妮，來自東莞鑫峰展柜廠，30年來我們廠只做類似于卡地亞珠寶這樣的奢侈品展柜和道具。

100多個國內(nèi)外品牌授權(quán)我們廠制作展柜和道具，雖然我們貴一點，但是品質(zhì)堪比卡地亞。

既能做鐘表、珠寶、博物館等展柜，又能做陳列道具的工廠，這樣的工廠，在國內(nèi)沒有第二家。

我已經(jīng)用自己的姓名“章婭妮”注冊了展柜品牌，這代表了我此生不轉(zhuǎn)行。

做了不稱心的展柜，應該來鑫峰廠試試。

手機/微信：17688026138

聯(lián)系人：章婭妮

地址：中國廣東省東莞市企石鎮(zhèn)永發(fā)工業(yè)區(qū)環(huán)企大道42號之一

I am Ms. Zhang Yani, from Dongguan Xinfeng Showcase Factory. For 30 years, our factory has only made luxury showcase and props similar to Cartier jewelry.

More than 100 domestic and foreign brands authorize our factory to make display cases and props, although we are a little more expensive, but the quality is comparable to Cartier.

Both can do watches, jewelry, museums and other display cases, but also can do display props factory, such a factory, there is no second in the country.

I have registered the showcase brand with my own name "Zhang Yani", which means that I will not change my career in this life.

Do not satisfactory display case, should come to Xinfeng factory to try.

Tel/wechat: 17688026138

Contact: Zhang Yani

Add: No. 42 Huanqi Road, Yongfa Industrial Zone, Qishi Town, Dongguan City, Guangdong Province，China.