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說來也奇怪,4月份訂單以老客戶返單居多,前十天,4個老客戶翻單,都是在2022年做過展柜,后來2023年又下過單,今年又下單.
最主要的是,本來我是禮節(jié)性的預收80%貨款,客戶竟然全部都付了全款,整的我還有點小驕傲,2年的努力換來客戶的信任。
我從不相信忠誠度,跟客戶之間最基礎最牢靠的關系還是價值互換,第一是品質、第二是專業(yè)服務、第三哪怕出了事我們也會兜底不會跑路、價格我們一直是貴的不便宜但也不是天價絕對是物超所值。
菲律賓的蔡總就是其中之一,平時交涉甚少,每次她的珠寶店需要更換更新的時候,就找我。前年也就是2022年,她搬了一個高檔的新商場,展柜和道具整批都要新做,做這些產品肯定是要在中國找的,當?shù)貨]有這樣的工藝可以做展柜。
她在互聯(lián)網(wǎng)上看到了我視頻,加了聯(lián)系方式,看上了之前我們做過的一款白色的珠寶展柜,根據(jù)她店面現(xiàn)場的尺寸我出了個平面圖和效果圖,最后做了一份報價單給蔡總,她說:“我也找了另外一家對比,你們廠的價格是貴一些,沒事兒,就按貴的做,我想要品質好的展柜,用個8年10年”
Strange to say, April orders is the old customers most. The first 10 days, four old customers turn to us, who are done in 2022, then 2023 order, this year again.
The most important thing is that I was a courtesy of 80% of the advance payment, but customers have all paid the full amount. I become a little pride for this, 2 years of efforts for the trust of customers.
I don't believe in loyalty, and the most basic and solid relationship with the customer is the value exchange. The first is the quality, the second is professional service and the third is that even if something goes wrong we will not run. The price is expensive but not sky-high price, which is absolutely value for money.
Boss cai from Philippines is one of them. There is very little conversation usually. But each time her jewelry store need to replace, she will call me. The year before last, in 2022, she moved to a new high-end mall. She had to make new display cases and props in whole batches. These products must be found in China, where there is no such craft for making display cases.
She saw my video on the Internet, added my contact information, and fell in love with a white jewelry display case that we had made before. According to the size of her store scene, I made a floor plan and an effect drawing, finally, she made a quotation sheet for Boss Cai. She said, "I have also found another comparison. The price of your factory is more expensive. Don't worry, just make it as expensive as possible. I want good quality display cases to last eight to ten years."
第一筆合作,她也不砍價也不墨跡,隨即匯了款到我們賬戶,不僅僅做了展柜,也做了陳列道具,還買了幾把椅子,椅子好像是我們送她的,為了感謝她的信任。貨最后全部打上出口包裝發(fā)到福建的貨代處,這是客戶長期合作的貨代,對于她都比較熟悉,當時做的展柜比較多,我?guī)涂蛻艚辛艘惠v6 米多的回頭車發(fā)到福建,貨多就可以叫專車,便宜、快捷又安全。
還有一位是手表品牌客戶,翻單做道具,今年的道具價格上漲了30%,客戶對比一圈還是選在我們展柜廠制作,這是我們第三次給他做道具。2022年之前也是在別的道具廠制作,制作水平那跟我們不在一個層級,所以品質還是他們選擇的第一要素,品質穩(wěn)定,交期穩(wěn)定,自然客戶就付了全款。
反過來一想,我們廠做了30多年,在東莞是自己蓋的廠房,還有幾十號人在做事,光是木板、油漆的庫存都超過百萬,而且我們家人現(xiàn)在都已在東莞買房定居,怎么可能收了客戶貨款去跑路呢?為了他這幾十萬去浪跡天涯嗎?
做了不稱心的展柜,應該來鑫峰廠試試。
She did not haggle or write anything about the first deal. She immediately remitted the money to our account and not only made a display case, but also made some props for the display. She also bought a few chairs, which seemed to be a gift from us, to thank her for her trust. In the end, the goods were all packed in export packaging and sent to the forwarder's office in Fujian. This was a forwarder that the customer had cooperated with for a long time. She was quite familiar with all of them. At that time, there were many display cases. I helped customers call a six-meter back to Fujian. If many goods, we can be called more car, cheap, fast and safe.
There is also a watch brand customers, turn to do props. Props prices rose 30% this year, and customers contrast a circle or choose in our display factory production. This is the third time we do props for him. Before 2022, he had made in other props factories. The production level was not at the same level as ours, so quality was still the first factor they chose. The quality was stable, the delivery time was stable, and naturally the customer paid the full price.
On the other hand, our factory has been working for more than 30 years. We built our own factory in Dongguan, and there are dozens of people working there. The stock of wood and paint alone exceeds a million, and our family has now bought a house in Dongguan to settle down, how can accept the customer loan to run away? For his hundreds of thousands of?
If you are not satisfied with the display case, welcome to try Xinfeng Factory.
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廣東省東莞市企石鎮(zhèn)永發(fā)工業(yè)區(qū)
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