不知道你們做業(yè)務(wù)有沒有遇到過熱別爽快的客戶？

我上個月就遇到了一位，是女老板，也是通過看我的視頻號，然后聯(lián)系上我，我做業(yè)務(wù)2年時間，對客戶還是有一些業(yè)務(wù)感覺的。

她公司也在廣東，主做出口，不做內(nèi)銷。在微信上溝通了2遍，了解了她的需求，她是預(yù)備把一個新產(chǎn)品推到視頻，現(xiàn)在產(chǎn)品都已經(jīng)在做樣了，產(chǎn)品不是在互聯(lián)網(wǎng)上銷售，而是必須要在實體店銷售，因此她就找了我們工廠，應(yīng)該說我們應(yīng)該不是她找的第一家工廠。

在佛山、中山都有客戶原先合作開的工廠供應(yīng)商，但是此訂單特殊，品質(zhì)要求高，針對的都是高收入，她沒法，只能找新供應(yīng)商，才找到東莞來。

我邀請她還是到我們鑫峰展柜廠面談，一是放心，我們是個正規(guī)的工廠，二是在廠里可以看到很多樣板和材質(zhì)，這樣她心里也有個數(shù)。

第一次見面就這樣促成了，來了工廠之后，她非常滿意啊，我跟她說，出圖創(chuàng)新都是要收設(shè)計費的，她也表示認(rèn)可，但是我們下單滿100套之后，可以把費用退給您，包括打樣板的費用也是，樣板收了3倍的費用。

當(dāng)即回去第二天，客戶就轉(zhuǎn)了全款的設(shè)計費，我們開始設(shè)計，她這個是單一一節(jié)展柜，確定了尺寸之后直接就出效果圖，其中效果圖也改了7.8遍，從配色，到功能，都有些許調(diào)整，好在也差不多在一周時間敲定下來。這時，“滴”，全款樣板費又到賬了。

有了圖紙之后，開始制作就稍許簡單多了，好歹有圖紙有施工圖了，樣板是非常必要要做的，做一款新產(chǎn)品鋪的展柜不是小數(shù)目，做個樣板可以隨時調(diào)整。

差不多半個月過去了，我們的樣板也做完，此時客戶又第二次來到工廠來看樣板。

到車間第一句話：“果然你們還是專業(yè)的，把一個概念從無到有做出來了”

顯然，她非常滿意這樣的樣板。我們擺上要售賣的產(chǎn)品看看是否符合人體工程學(xué)，觀賞的角度是否最佳。展柜的角度還是要調(diào)整一下，擺上產(chǎn)品之后就發(fā)現(xiàn)了一些小問題，比如產(chǎn)品不是正面對顧客的，有點像是躺下，這時需要把展柜背柜的角度調(diào)高，調(diào)高之后又發(fā)現(xiàn)，燈光就聚焦不到產(chǎn)品上面了，我們設(shè)計師又把燈光往前移了一下。

我們最后還修改了一個小細(xì)節(jié)，可謂是老板發(fā)現(xiàn)的，他說，產(chǎn)品直接這樣擺放放不穩(wěn)會滑下來，在層板上打一條V型小槽，不影響美觀，又好放。我想，這就是經(jīng)驗吧，我和設(shè)計師跟蹤了一個月都沒發(fā)現(xiàn)這個問題，老板看一眼就知道問題所在。

還有柜臺內(nèi)里的配件和原材料，全部符合出口國當(dāng)?shù)氐恼J(rèn)證標(biāo)準(zhǔn)，出口訂單做多了，自然而然可以為客戶規(guī)避很多問題。

樣板一過，客戶又馬上轉(zhuǎn)了85%的定金來制作大貨，彼此互相信任的感覺太爽了。

I do not know whether you do business have encountered overheated do not be straightforward customers?

Last month, I encountered an exceptionally prompt and decisive client, a female entrepreneur who reached out to me after watching my video posts. With two years in the business, I've developed a keen sense for understanding clients.

Her company is also based in Guangdong, primarily focusing on exports without dabbling in domestic sales. During our initial two rounds of communication on WeChat, I learned that she was preparing to launch a new product through video marketing. The product was already in the prototype phase, destined for physical stores rather than online platforms, which led her to seek out our factory. It's safe to assume we weren't her first supplier contact.

She had previously worked with factories and suppliers in Foshan and Zhongshan. However, this particular order demanded exceptional quality standards, targeting high-income demographics. Unable to meet these requirements with existing partners, she extended her search to Dongguan.

I extended an invitation for her to visit our factory, Xin Feng Display Cabinet Manufacturing, to instill confidence in our professionalism and allow her to see firsthand our samples and materials, providing her with peace of mind regarding our capabilities.

Our first meeting was a success. Upon visiting the factory, she was visibly impressed. I explained that design and innovation come at a cost, which she accepted. I assured her that should she place an order for over 100 units, the design fees would be refunded, including the triple-cost sample fee.

The very next day, she transferred the full design fee, and we commenced work. Her requirement was for a single display cabinet, and once dimensions were finalized, we proceeded to create visual renderings. These underwent approximately seven to eight revisions, tweaking color schemes and functionalities, until we reached consensus within a week. Promptly, the full sample fee was wired to us.

With designs in hand, production became more streamlined. The importance of creating a prototype cannot be overstated, particularly for a significant investment such as this. About half a month later, the prototype was complete, prompting her second visit to the factory.

Upon entering the workshop, her first words were, "Indeed, you are professionals, transforming a concept into reality."

Clearly delighted with the prototype, we ensured its ergonomics by placing the products on display to verify optimal viewing angles. Minor adjustments were necessary; the product did not face the customer directly but lay somewhat flat. Adjusting the angle of the back panel rectified this issue, only to reveal that the spotlight was no longer properly aligned. Our designer promptly adjusted the lighting position forward.

One final detail was identified by the client herself, demonstrating the value of seasoned expertise. She noted that the product could easily slide off the shelf, suggesting the creation of a subtle V-shaped groove on the shelf surface. Neither detracting from aesthetics nor functionality, it addressed an oversight that neither myself nor the designer had noticed during the entire month of development.

Furthermore, all components and raw materials used within the cabinets met the certification standards of the export destination country, a testament to our experience in handling international orders and ensuring compliance.

Upon approval of the prototype, she promptly transferred 85% of the deposit for mass production, cementing a relationship built on mutual trust and satisfaction.

我是展柜大小姐章婭妮，來自東莞鑫峰展柜廠，30年來我們廠只做類似于卡地亞珠寶這樣的奢侈品展柜和道具。

100多個國內(nèi)外品牌授權(quán)我們廠制作展柜和道具，雖然我們貴一點，但是品質(zhì)堪比卡地亞。

既能做鐘表、珠寶、博物館等展柜，又能做陳列道具的工廠，這樣的工廠，在國內(nèi)沒有第二家。

我已經(jīng)用自己的姓名“章婭妮”注冊了展柜品牌，這代表了我此生不轉(zhuǎn)行。

做了不稱心的展柜，應(yīng)該來鑫峰廠試試。

手機/微信：17688026138

聯(lián)系人：章婭妮

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